FAQ - Airy Underboxers

Delivery methods

We have 3 different forms of collection.

Pickup (Free)
Do drop us a message for self pick-up requests. We have options in Bishan or Jurong East.

Door to door (S$1.50)
We will utilize Singpost for delivery. Expect the delivery to arrive between 3-5 working days.

Others
Drop us a message to arrange for other delivery methods. Charges apply.

Which payment methods are accepted?

Through our online shop, we accept all major credit card payments via PayPal and Stripe. This includes Apple Pay, Google Pay and others. We also accept cash payments but only for self collection or other methods. Feel free to drop us a message to arrange.

How long will delivery take?

Our usual mailing takes 3-5 working days.

How secure is shopping from Airy? Is my data protected?

We do not store any sensitive information on our database. All payments are handled by PayPal/Stripe which guarantees the safety of your cards as much as any others.

Do you have more colors/patterns?

Our initial focus is to bring in the most common and practical color, black. We will bring in other colors in the future based on demands. Do let us know what other colors you would see at our Facebook page!

My partner only wears boxer shorts. Will he like this?

Boxer shorts are simple and comfortable we get it. Try our Airy Signature Series and he will get the same level of comfort (or even more) while looking better and feeling good.

Bulk purchases

If you have orders above 10 boxes, contact us for special arrangements at our Facebook page or mail us at contact@airy.sg

Returns/refunds

For hygiene reasons, We only allow exchanges upon delivery/self collection. Please check your products before leaving.

I ordered the wrong size, can I change it?

You can either:
1) Drop us an FB message at www.facebook.com/airyunderboxersg
Or
2) Drop us an email at contact@airy.sg.

We will make the changes accordingly. Please indicate your order number and your changes. Subject to availability.

Any Question ?

Drop us message on our facebook page or drop us an email with our contact form.

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